How to reset and/or change your password

Login Problems:

Be sure that you are entering the correct username.

Usernames are not your email address, though you may have used your email name (minus @domain.edu) as your username when you registered for your account.

To reset your password:

  1. From any groups home page, click Request new password link.  This link is found underneath the Non-MSU login on the left hand side of the page. 
  2. This link will take you to a password reset page.
  3. Make sure to enter your username (or email address) you entered when creating an account at this site.
  4. A  temporary password (that expires in 24 hours) will be sent to the email address on record for your user name.
  5. Check your email and use the temporary password to login.

Changing your password from the temporary password:

  1. Once you've logged in to the site using your username and temporary password, you are directed to a page to enter a new permanent password (that you create) for your account.
  2. Make sure to enter your new password twice; once in the Password box and once in the Confirm Password box just underneath it.
  3. Make sure to scroll to the bottom of the page and click the Save button in order to make sure the new password is saved to your user account.